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Managed IT Services

Let us be your IT department

Managed IT Services

Finally! An easy way for you to lower your IT support costs while practically eliminating frustrating computer problems, error messages, and downtime.

Can you imagine how your company would benefit if you had a dedicated IT Department with experts ready to handle every possible new technology. Working with JDB Technology gives you access to a full team of IT Professionals for one flat rate. And that means extreme cost savings for your business. With one monthly fee covers all of your technology needs so you can budget for it and have a system in place to prevent problems before they occur. When your technology isn’t working, you can’t do your job. If you can’t do your job, you are losing money.

Thanks to our managed services program, you can now get all of the computer network support you need for one low, fixed flat monthly rate without any surprises, hidden costs, or the expense of a full time IT staff! Just look at the benefits:

So what is Managed IT Services?

Managed IT Services is the best way for a small business to keep its computer network running in tip-top shape so you don’t have to worry about it. In fact, we are at our best when you forget we are there because we keep everything running the way it should.

Faster performance, fewer error messages, and practically zero downtime
Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Under this plan we’ll make sure your network receives the critical maintenance it needs for maximum speed, performance, and reliability.

Benefits

You’ll eliminate expensive repairs
Let us work with you to eliminate expensive repairs and data recovery costs. Our network monitoring and maintenance will allow us to see and prevent network problems before they turn into downtime and expensive repair bills. As a matter of fact, we guarantee it.
You’ll eliminate expensive trip fees
We can help you eliminate expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for a technician to show up!
You will sleep easier
If you rely on your computer network for daily operations, it’s time to get serious about protecting it from viruses, hackers, spyware, and even disgruntled employees. Under this plan, we’ll keep watch 24-7.
Real-World example (Long IT Example)

The office printer refuses to print anything Steve or Joe sends to it, despite working just fine last week, and continuing to work just fine for everyone else in the office. Every time Amy saves something on her computer, the cursor spins and the machine locks up long enough for her to go get a cup of coffee, complete with cream and sugar, before it is released so she can move on to another task.  Bill hasn’t received an email in three days even though five people in the office swear on their mothers’ grave they have sent him the same message no fewer than five times during that timeframe. And Steve’s computer also tends to shut down for no reason whatsoever while he’s working on documents in Microsoft Word.

Things at the office just aren’t going well when it comes to the IT situation.

You could either:

A) Get online and hire a break-fix computer specialist to come in and address each of those problems, one at a time, and not only disrupt your workflow more than just having fouled up computers did, but charge you out the nose while doing it

B) Call Joe’s college student nephew who is known for being “Big into computers.” He’s much cheaper than the professional break-fix guy, but hiring an Art Major to fix the computer network you rely on for your livelihood is a big risk. The entire time he’s working on the network, your anxiety won’t give you a moment’s peace

C) Put an ad on ZIpRecruiter seeking a full-time  IT professional for the office at a salary of at least $50,000 because deep down you know the good IT guys won’t work for less

OR

D) None of the Above because you already have a Managed IT Company on call and ready to help at a monthly rate so low an in-house IT guy would walk off the job if it was his paycheck when payday rolls around.

Which situation would you rather be in?

Three of those four options are pretty straight forward. If your computer network goes on the fritz, and it will because they all do eventually, it’s going to be an expense you probably didn’t budget for so it’s going to completely foul up your monthly financial statement when you dish out the big bucks to get it fixed.

The fourth option, the “None of the Above” option, is the option chosen by small businesses who have third-party, off-site Managed IT Service Providers on call and ready to fix whatever needs fixing at a moment’s notice. In fact, a small business who already had an ongoing relationship with JDB Technology (JDB) should never be in a situation where the office network was in such bad shape to begin with, because part of JDB’s job is to keep an eye on things and get them fixed before they become problems.

How is this different than having the break-fix specialist from Option A show up at the office every time something breaks? Well, the primary difference is JDB’s monitoring your network remotely and we should never have to step foot inside your office to fix most problems.

JDB could fix the printer problem Steve and Joe are experiencing.

JDB likely would have seen the issues Amy’s computer is having before they were even reported, and taken steps to repair the issue.

JDB could make sure Bill’s Outlook was configured correctly, and track down the problem elsewhere if it is.

The best part of working with JDB Technology is that every one of those problems could be fixed as part of the low monthly fee. It wouldn’t cost you anything extra unless the solutions required new hardware, and even then, the costs associated with replacing hardware will vary depending on the type of agreement you have with us. Budgeting computer network repairs is a breeze when working with an JDB.

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Let us help you lower your cost and downtime while increasing your performance and peace of mind!