What can we do for you?
Managed IT Services
When it comes to Managed IT Services, Backups, Security Systems, and more – JDB has you covered.
Web Services
JDB Technology offers a wide range of Web Services, including website design and maintenance, hosting, and more!
Custom Software
We work with clients to create custom software to fit your needs, as well as debug or upgrade custom software already in place.
Marketing Services
Social media got you down? Getting lost in the crowd on Search Engines? Our marketing services can help you stand out.
Industry Solutions
Every business has specific goals and needs. Our experts can work with you to determine what solutions fit you.
WE WORK WITH SOME OF THE BIGGEST NAMES IN THE BUSINESS
To ensure you enjoy cutting-edge solutions
Frequently Asked Questions
With the increase of new technologies, we are finding the need to constantly keep up with trends, hardware, software, and new IT options. With that said, we find a few questions that are consistently asked of us.
Look through some of the common questions we get. If you still have comments, questions, or suggestions, please click on the button below to get in contact with us to schedule a free consultation.
What kind of clients do you work with?
All types. We work with very small businesses to large businesses. For IT, our main target clientele is 20-250 users as they generally get the biggest “bang for their buck”.
Our Web and Marketing Services, on the other hand, benefit any size company equally.
Our Web and Marketing Services, on the other hand, benefit any size company equally.
What is your IT turn around time?
This is based on the type and urgency of the request. For standard requests (email requests and level 3 requests), we respond within 3 hours with remote and onsite support (during normal business hours). For emergency requests (site down and level 1 requests), we respond within 1 hour and have support available 24/7 (additional costs will incur).
What are your IT service/support rates?
Our rates are based on two factors:
1) Are you a managed IT service client? If so, the cost is substantially less for project work, service rates, and billable work.
2) What’s the urgency of the request?
For specific costs, please contact us to get more information.
Who owns the websites you design?
You do! Unlike many services out there, when you hire us to create a website, all the content is yours.
What does the annual fee cover?
An annual fee on your website ensures that your website is staying safe and secure with maintenance, that you have access to your personal account manager, and that you have varying levels of account support, depending on your needs. You also will receive monthly notices and updates as maintenance is completed.
Is there training provided for our editor?
If you have an editor for your website, we have you covered. When you hire us to create a website, we offer one 3-hour session to familiarize your editor with the site, with additional resources available for your use.
Don't Be Shy
Drop us a line anytime, and one of our support techs will respond to you as soon as possible.